Refund policy

Return Policy

We want you to love your purchase! If you’re not completely satisfied, we gladly accept returns under the following conditions:

  • Returns must be requested within 30 days of delivery.

  • Items must be unworn, unwashed, and in their original condition.

  • All original tags must be attached.

  • Items showing signs of wear, damage, stains, odors, or alterations cannot be accepted.

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Sale or clearance items

  • Gift cards

  • Accessories and jewelry

  • Swimwear

Return Shipping

We provide free return shipping for eligible returns within the United States. Once your return request is approved, return instructions will be provided.

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method. Please allow 5–10 business days for your refund to appear, depending on your bank or card provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can make it right.

For return requests or questions, please contact us at shop@exit30boutique.com.